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Day to day...


We expect all contractors to be: -

 Hard working


 On-time to the meeting place


 Well presented.



 Team players


Can be found by visiting our website or directly at


Getting a job:


Our system will text, email or call you the details of a job therefore it is very important that you make sure your number is correct and you have enough credit to text/call us.

 When you receive a message from us with a job, you must first respond to the office to confirm the job, this can be done by accepting the booking on the portal in your staff area.  Then please prepare your kit: steel toecap boots, hard hat and a Hi visibility vest as a minimum requirement to get on to any of our sites.

Then check train and bus times for your morning journey, if you are not sure about anything then please contact the office.



Going to work:

1st thing when you wake up in the morning, please respond to the en-route message, so we know that you are up and planning to go to work. (Failure to do this could lead to you being replaced) or that you are unable to work, this must be done by 6am.

You must meet ONTIME at the meeting point every day.

 After the first day on a site, please still all meet before entering site, so it is very important that everybody is at the meeting point together on time. THIS IS VERY IMPORTANT!!  If you’re the number 1: the office needs to be told at the time of meeting who is not there so I can inform the client and chase or replace that person. So, it is VERY IMPORTANT that you are at the meeting point early.

 If you are unable to go to work, you must let the office know as soon as possible. You must call at midday as well to let us know when you plan to return to work.



Kit: You will need a Hardhat, hi viz vest and steel toe cap boots. You must always wear PPE on site.



You must not use your mobile phones or smoke on site.

You must ALWAYS wear steel toe cap boots, hard hat and Hi-Viz vest or you will not be allowed to work.

You must be well presented, in professional work clothes, NO Jewellery, sportswear, jeans, if you have a hooded jumper, YOU MUST NOT WEAR THE HOOD UP AT ON SITE.

You must not swear or use bad language on site.

You must not drink alcohol or use drugs on or before working on site. If found with drugs or under the influence, your contract will be terminated, you will not be paid for any work that week and you will be reported to the police.


KEY Points

 Assume you are working the next day after a job finishes. Call us at the end of the day if you have not received details for the next day’s job, but all bookings and correspondence will be available in the staff area online.

 We will always try and give you as much notice of the work coming up, but many times we only find out the day before, which is why it is important you are available and keep your calendar up to date.

 If you do not finish the job, you run the risk of not getting paid for it.

You are contractor working for Your Covered. We will put you on different sites and with different companies, but you are representing Your Riggers.

 Do not work an evening shift and come to work for us in the morning it is dangerous, illegal, and unacceptable.

 COMMUNICATION IS KEY: if we don’t know where you are or what you are doing how can we manage jobs for you?

 Our job is to find you work and your job is to keep the work.

 You are only as good as your last job. If you work hard, have the right attitude, want to try and learn, the foreman will ask for you to come back again and again.

 You might get booked in for one day’s work, but if you do a good job, they will extend your booking if they can or they will try and move you on to another of their sites.  We work hard building relationships with the clients, but it is down to you to build relationships with the client’s guys on site, foreman and each other.

 From turning up early at the meeting place all in kit and entering the site early or on time as a team in kit makes such a difference and you will get treated differently if you do this and work hard.


 You let us worry about getting more jobs booked in, and you concentrate on doing a great job on site, work as a team, be proud of working with us, working with each other and yourselves.  Try and learn the job and it will become easier, and you will get more work if the foreman knows you understand what you are doing.

 Be the first on site, last to leave for break, first back from break and last one to stop at the end  of the day and you will see the difference and don’t spend ages going to the toilet during work.  Take your lunch with you, lots of water, sun cream (in the Summer), and a change of socks.  Don’t take expensive things with you.

 The sites have a lot of pressure to get things up and then down with tight deadlines. This is why sites are fast moving and stressful and foremen can get stressed. You must realize that they are depending on us and you to help them get the job done. Every person on that site is key to building the marquee/structure in time.

 Number ones you are our eyes and ears and the guys we want driving the crew hard and forward. We need feedback and for you to build relationships with the foreman and other guys working on site for the client.

 Timesheets and Invoices are money for you. If they are not correct, neat, in on time and have your name on, you run the risk of not getting paid.

Role & Responsibilities

All crews over one person consist of crew members and a ‘Number 1’ / ‘Crew Chief’ to organise and manage the team onsite.

The following pages list your responsibilities as a Crew Member or Number 1. However, all Your Crew should have done or should have done the following…

Register all their details on our website and immediately update these with any changes.

IT IS YOUR RESPONSIBILITY to let us know about any updates.

Ensure we have a scanned copy of your passport (and visa page if necessary) and signed back page of starter pack. You will not be able to work until we have received these.  As a minimum everyone must have completed a manual handling and working at heights course, please ask and we can recommend one for you.

ON EVERY SITE YOU MUST WEAR your PPE safety clothes consisting of non-branded Steel toecap boots, and a non-branded Hardhat & Hi visibility vest. If you have any Your Covered uniform, it MUST BE WORN ON SITE.





ALLCrew members Responsibilities:

Time keeping

You must be contactable. (Unless you’ve already let us know that you are not available)

You must never be late for the meeting time on the morning of work, or you may be replaced or must pay your own travel. We use a GPS track system that will notify us when you are near site.

You must always go back to the meeting point for each day of the job.


You must always confirm with the crew planner the night before the job that you are ok for the morning once you’ve received our text /SMS with details of job e.g., client name, meeting place, start time, number one’s name and number within 1 hour of receiving text/SMS.

You must let the number 1 know if you have any problems with work for the next day and confirm with the office crew manager verbally no later than 4pm the day before with a valid reason.

You must make sure you have seen the number 1 and confirm your name is on the timesheets.



What do I do if I get a job?  

If someone drops out in the morning, we will contact our standbys to replace that person. You will receive a text message with all the details on of the job you will need to attend. Get your stuff and get to site as soon as possible. We hold attendance and punctuality very seriously.

being on time shows that you and the company are professional, organised and prepared. Will I be on Standby the next day?  

If the job has more days to go then you will stay on that job for as long as it runs as long as you do well.



What information do I need to get paid?

Company’s details:

Name: YOUR Covered LTD

Address: Kemp House, 160 City Road, London EC1V 2NX

Company Number:

Your invoice will include the following:

 A unique identification number (UTR)

 Your full name, address, and contact information.

 It must state that you are invoicing Your Covered Ltd and our address.

 A clear description of what you are charging for –

You MUST include the name of the client and the site name or address

 Hours or days worked, Travel time if any and food allowance if any (only on stay away jobs and only if meals were not provided by the client)

 Mileage (if any)

 The number of hours (10 minimum) or days worked and your hourly or daily pay rate. The date of the days you worked.

 The date of the invoice.

 The total amount owed.


Your invoice will be generated from the system but please go to your staff area where you will be able to see all information in regard to your payment. 

What do we pay?

We always pay a minimum of 10 hours (1 day) a day.

For example, if your hourly rate is £12 (£120 a day)

If you work more than 10 hours, you get paid the same hourly rate for the extra hours. We don’t pay for the travel time between site, shops, and accommodation.



If you are driving for us, you will get paid £0.50 per mile depending on client. As a driver you will have mileage via the expenses tab.

You have put down exactly how many miles you drive between the meeting point to site, site to hotel, hotel to site and site to the meeting point.



Crew Chiefs will take care of these.

Please make sure you tell them you full name.





Event laborers - An experienced event labourer works on site building or dismantling tents/marquees/event structures. They lay floor, install seating and many other jobs on site. Rigger

– Similar duties to an event labourer but more specifically works with the erecting & dismantling of marquees.

Crew Chief – A crew chiefs’ role is to be the point of contact between our site staff, client site foreman and our office. The crew chief is to co-ordinate, communicate, and manage his crew from point of job instruction via SMS to finish of the job and timesheet signed and given in to the office. The crew chief is to oversee the onsite training, and education of the new starters. The crew chief will run his team/crew and make sure everyone is always representing us in the best possible way. The crew chief will communicate with the client’s foreman and take instruction on what is required to be done and then instructs his team/crew on what to do.


Number one: a number one is all the above and will also communicate with the Foreman and with the crew planner in the office. They are also responsible for completing the timesheets and are the eyes and ears of Your Staffing onsite.


Crew Planner: The person working for Your Riggers in charge of managing crew members and number ones/foremen from our office. Organizes all the jobs and is your point of contact for anything to do with your job day to day.


Meeting Place: This is the place you will meet the rest of your team before the job. Normally this will either be a tube station, train station or entrance to site. YOU MUST REPORT TO YOUR NUMBER 1 SO YOU CAN ALWAYS ENTER THE SITE AS A TEAM.

Timesheet: This is the document / piece of paper that must be filled out in full via a smart phone/tablet, , with foreman’s signature to get paid. The number one should normally have the timesheet.

Stay away: This means when you are staying overnight in accommodation. I agree to and understand everything in the Starter Pack – this includes but is not restricted to; how to act on site, how to fill out a timesheet correctly and my pay related to timesheets and my  invoices, my roles and responsibilities, pay and expenses and being on Standby.

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